Yeti to Work is a recruiting company established in 2017 with the goal to work with businesses to help drive the success of their company by providing them with hardworking candidates who are motivated and driven. Our team provides quality recruiting services along with employee screening to help find the best candidates for the job.

Job Summary

The Benefits Administrator/Benefits Team Lead plays a vital role in delivering exceptional service and technical accuracy in the administration of group benefits programs. This role supports its team and clients through benefit plan management, compliance, enrollment coordination, and employee support while ensuring data accuracy, regulatory compliance, and effective communication. A strong attention to detail, client service mindset, and working knowledge of both compliance and technology platforms (like iSolved) are key to success.

Pay for this job is around $65,000 - $85,000/year.

Key Responsibilities

Benefits Administration

• Support day-to-day operations of the Benefits Account Managers and group benefits (medical, dental, vision, disability, life, etc.)

• Accurately process enrollments, terminations, and benefit changes in iSolved and with carriers

• Maintain up-to-date and confidential client files in line with privacy laws

• Assist in quoting, marketing, and spreadsheet preparation for renewals and proposals

• Coordinate with Account Managers, clients, and TPAs to ensure smooth plan administration

Enrollment Coordination

• Collect enrollment data and submit changes to carriers through platforms or paper forms

• Manage Open Enrollment setup, testing, and execution

• Audit enrollments between payroll systems and carriers to ensure accuracy

• Support employees with life event changes and DBL claims submission processes

Compliance & Reporting

• Ensure plans meet ACA, ERISA, HIPAA, COBRA, and CMS filing requirements

• Submit and track compliance documentation (SPDs, COBRA notices, plan testing, etc.)

• Assist with year-end ACA reporting, COBRA processes, and required notices

• Maintain and organize plan compliance documentation for clients

Communication & Support

• Draft and deliver benefit communication materials for clients and employees

• Deliver one-on-one support for benefit issues, including claims, enrollment, and carrier navigation by resolving client and employee questions within Simco's same-day response standard.

• Deliver high-touch service while proactively keeping Account Manager and Client Success Manager informed of any major updates or issues.

Vendor & Carrier Management

• Maintain effective relationships with carriers, vendors, and TPAs (e.g., HRA/FSA/COBRA providers)

• Stay current on vendor portal capabilities and processes

• Help troubleshoot issues or escalations with vendor partners on behalf of clients

Collaboration & Team Support:

• Work closely with internal teams, especially Account Managers and Client Success Managers, to deliver seamless client service.

• Share client updates with the Account Managers & Client Success Managers that may impact service or strengthen rapport (e.g., weddings, illnesses, or life events), helping maintain a personal and proactive client experience.

• Lead weekly Level 10 Team Meetings.

• Hold self & team accountable to weekly to-dos and quarterly individual goals (Rocks).

• Report weekly activity/metrics results through a team scorecard.

• Perform other duties and actions as required by Simco.

• Adheres to all company processes and workflows, ensuring timely and accurate task completion.

• Updates all applicable trackers and CRM in real time for effective cross-company collaboration.

Qualifications & Skills

Required:

• 2+ years of experience in benefits administration (agency or corporate HR setting)

• Life, Accident & Health (LAH) license

• Working knowledge of HRA, FSA, Compliance, COBRA testing, SPDs, CMS compliance

• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint) and benefits administration systems

• Excellent attention to detail, problem-solving, and organizational skills

• Clear and professional written and verbal communication

• Ability to handle confidential information with professionalism and discretion

• Personify Simco's Core Values every day: respect everyone, strive for excellence, adapt and adjust, are effective communicators, hold ourselves accountable, and lift others

• Must be enthusiastic about their job, self-motivated, and capable of working both independently and within a team environment

Preferred:

• Experience with iSolved, Brokerage Builder, Hubspot, EZLynx preferred

Benefits & Perks:

• Competitive salary.

• Comprehensive benefits package, including medical, dental, vision, and 401(k).

• Professional development opportunities and ongoing training.

• Flexible work environment with hybrid options available.

Additional Details

• Must have U.S. work authorization and reliable transportation.

• This is a full-time, hybrid, non-exempt hourly position with standard work hours of Monday through Friday, 8:00 a.m. to 5:00 p.m., ensuring adequate coverage to meet client service needs.

• This job operates in a professional office environment, utilizing standard office equipment.

• The employee is regularly required to use a computer, talk, and hear in this role. While mostly sedentary, the position occasionally requires lifting office products and supplies up to 20 pounds.