We are currently looking for an experienced Inside Sales Consultant for our client's location in Lakewood, NJ. In this role, you will work with customers over the phone and walk-ins to build relationships, answer questions, and drive business! You will be assisting in the sale of building materials and supplies.

Responsibilities:

• Assist customers over phone, in person, and email with price quotes, products, returns, billing, etc.
• Resolve customer complaints and problems
• Engage in specialty purchasing
• Coordinate delivery and/or pick up of customer orders with operations teams
• Provide support to Outside Sales
• Maintain adequate product stock at branch location
• Responsible for setup and maintenance of store displays
• Perform other duties as assigned

Requirements:

• Previous front-line customer service experience
• Experience with both commercial and residential customers
• Previous sales experience
• Knowledge of HVAC is required
• Strong communication skills
• Must be able to learn and retain vast amounts of product information