Branch Manager

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Our client is a customer service focused industry leader in the building materials space.  They are a leading distributor that works with the best products and installation solutions.  

We are currently looking for a Branch Manager in the Cedar Rapids, IA area to develop and maintain relationships with customers and handle operational activities throughout the branch.

Job Description:

  • Manage the overall operations of the branch
  • Develop ways to increase profitability of the branch and motivate employees to do the same
  • Motivate, manage, and train employees
  • Build and manage relationships with vendors, suppliers, and sister locations
  • Receive and process requests directly from customers for price quotations, product availability, orders, material returns, billing corrections, product information, order changes, and cancellations
  • Work with customer to resolve any issues
  • Coordinate delivery and/or pick up of customer orders with operations teams
  • Maintain adequate supply of product samples and literature
  • Review all orders to forecast additional customer needs
  • Interact with sister branches when necessary on inventory issues and deliveries
  • Maintain adequate product stock at branch locations
  • Unload trucks and stock inventory and setup and maintain store displays
  • Develop a working knowledge of available products
  • Act as safety leader and ensure all policies and protocols are followed
  • Perform other duties as assigned

Requirements:

  • College degree preferred
  • Previous experience supervising employees preferred
  • Ability to motivate a team
  • Ability to delegate and ensure tasks are accomplished 
  • Previous front-line customer service experience
  • Previous sales experience and operations experience required
  • Experience in building materials and distribution is required
  • Must be able to communicate and follow-up with co-workers, customers, and vendors
  • Must be able to learn and retain vast amounts of product information
  • Driver's license required
  • Ability to operate a forklift

Our client offers employees medical, dental, paid holidays, LTD, and opportunity for professional growth!

 

Or, know someone who would be a perfect fit? Let them know!

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