We are currently looking for an experienced Inside Sales Consultant for our client's location in Lakewood, NJ. In this role, you will work with customers over the phone and walk-ins to build relationships, answer questions, and drive business! You will be assisting in the sale of building materials and supplies.
- Assist customers over phone, in person, and email with price quotes, products, returns, billing, etc.
- Resolve customer complaints and problems
- Engage in specialty purchasing
- Coordinate delivery and/or pick up of customer orders with operations teams
- Provide support to Outside Sales
- Maintain adequate product stock at branch location
- Responsible for setup and maintenance of store displays
- Perform other duties as assigned
- Previous front-line customer service experience
- Experience with both commercial and residential customers
- Previous sales experience
- Knowledge of HVAC is required
- Strong communication skills
- Must be able to learn and retain vast amounts of product information